Terms and Conditions

Terms and Conditions:

Payment:

All payments are made securely through PayPal. When goods are paid for at the checkout, the payment is made directly to PayPal – they alone have your credit/debit card details. A PayPal account is not required to use PayPal. You simply input your credit/debit card details into the secure PayPal site.  PayPal uses the latest in data encryption and anti-fraud technology to keep your information secure, reducing the risk of online fraud.

 

Shipping:

Shipping is added to the cost of the goods purchased at the checkout. Postage is set at a flat rate at present and the cost will depend on your location. This is subject to change. There may be occasional free post promotions. This will be advertised on the website.

Goods will be sent by standard post with An Post or by courier by special arrangement.

Goods will generally be dispatched within 1 – 2 working days.  If you require your order in a hurry please call us and we can make other arrangements.

 

Delivery Charges:

Flat Rate:

Republic of Ireland & Northern Ireland: €4.50

UK: €9.95

For International orders

Europe and rest of the world

We will use An Post (Irish Postal System) for the moment. For orders over 1kg we will weigh the parcel and get an accurate quote from the post office, we will then invoice you for the balance before the order is processed.

 

The website and images:

Since dressmaking fabrics are our main item for sale on this website, we do our utmost to provide as many accurate images and detailed descriptions of the feel and drape of the fabrics and suggested uses of each item we have in stock.  However this is not always the most definitive way of selecting your choice of fabric. Therefore we suggest that you avail of our samples.

Samples:

The first 5 samples are free of charge. This is an introductory offer and is subject to change.

Please select the samples you require – email maeve@dressfabrics.ie with the item SKU code numbers and your address.

If you are ordering fabric  you may request up to 10 free samples of our fabrics. List the code numbers you require in the comments box at checkout or email us.

Ordering fabric not listed on the website:

Colour cards are attached to many of our standard fabrics. It is possible to order other colours/ prints from these cards where they are not automatically in stock. Please email or phone us to discuss your requirements. Delivery will generally take between one to two weeks for this service.

Refunds and Returns.

There are times when an exchange or return/refund of goods is necessary .You may return you goods within 7 days – this is 7 days from the day you receive your purchase.  You are responsible for the return postal costs. A full refund will be issued once the goods have been received back at Dress Fabrics HQ intact in the original packaging. The return address will be on the receipt attached to your order.

Please contact us before you decide to return the goods as we may be able to avoid unnecessary postage costs.

If the goods are delivered damaged or defective in some way to you please contact us immediately.

Cancellations

If you wish to cancel an order – please contact us by email or phone call immediately (within 24 hours). We will arrange a refund via PayPal. However if an order has already been dispatched we cannot cancel the order. You will be liable for the return postage costs.

Security

We endeavour to keep our website as secure as is possible to ensure all of your information is kept private. See our Privacy Statement for more details.

Contact Us:

If you have any questions, comments or suggestions please contact us at Dress Fabrics – maeve@dressfabrics.ie or by phone 0874395792/00353874395792

We are always willing to listen to our customers in order to provide you with the best possible service.

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